Once you're a customer

Contact details and other information about your deliveries

Siobhan Taylor avatar Myles Hopper avatar Robert Grieg-Gran avatar +2
24 articles in this collection
Written by Siobhan Taylor, Myles Hopper, Robert Grieg-Gran and 2 others

Will I still get my box if payment was unsuccessful?

Declined Payment
Siobhan Taylor avatar
Written by Siobhan Taylor
Updated over a week ago

Ordering a Mindful Chef recipe book

Over 70 healthy and delicious recipes to add to your book shelf or purchase as a gift
Siobhan Taylor avatar
Written by Siobhan Taylor
Updated over a week ago

How do I update my payment details?

Updating payment details
Siobhan Taylor avatar
Written by Siobhan Taylor
Updated over a week ago

Recipe feedback

A how to guide for customers about rating their recipes
Myles Hopper avatar
Written by Myles Hopper
Updated over a week ago

What to do if I'm missing a recipe card

You can find all our recipes online with all the recipe instructions and cooking methods. Our recipe cards are easily found on Google.
Robert Grieg-Gran avatar
Written by Robert Grieg-Gran
Updated over a week ago

Ordering a Recipe Card holder

A recipe card holder is the best way to store your recipe cards. Add one to your next box!
Robert Grieg-Gran avatar
Written by Robert Grieg-Gran
Updated over a week ago

Why do we offer a recurring delivery service?

Find out why we operate as a flexible suscription
Siobhan Taylor avatar
Written by Siobhan Taylor
Updated yesterday

Can I freeze the meat or fish?

Freezing ingredients: is this possible?
Tanya Galloway avatar
Written by Tanya Galloway
Updated over a week ago

How do I know if a delivery is skipped or due?

This is to help current customers know if their delivery is skipped or whether we are going to make a delivery.
Robert Grieg-Gran avatar
Written by Robert Grieg-Gran
Updated yesterday

I paused my account. How can I get a one off order?

Can I get a one-off box? Yes! How to order a one-off delivery.
Alice Gordon avatar
Written by Alice Gordon
Updated over a week ago

How can I change the delivery day?

Changing the day your Mindful Chef box gets delivered.
Alice Gordon avatar
Written by Alice Gordon
Updated over a week ago

How can I change my address?

How to change your delivery address when you're moving or going away.
Alice Gordon avatar
Written by Alice Gordon
Updated over a week ago

Mindful Chef athletes

Proud sponsor to the English Institute of Sport, supporting athletes, Andy Murray, Victoria Pendleton, Tom Daley, Ian Sloane, Olympians,
Myles Hopper avatar
Written by Myles Hopper
Updated over a week ago

How do I change the number of meals I receive?

How to change your meal quantity.
Alice Gordon avatar
Written by Alice Gordon
Updated over a week ago

Refer a friend

Refer, referral, eat for free
Myles Hopper avatar
Written by Myles Hopper
Updated over a week ago

How do I cancel / close my account?

Cancel, pause, close account
Myles Hopper avatar
Written by Myles Hopper
Updated over a week ago

‚Äč Where is my Tofu / Fish / Meat?

Alice Gordon avatar
Written by Alice Gordon
Updated over a week ago

Our contact details

Find our email address and phone number.
Robert Grieg-Gran avatar
Written by Robert Grieg-Gran
Updated over a week ago

Changing delivery address after the deadline

Robert Grieg-Gran avatar
Written by Robert Grieg-Gran
Updated yesterday

Cancelling a box after the deadline

Cancel
Robert Grieg-Gran avatar
Written by Robert Grieg-Gran
Updated yesterday

I just signed up, why do I have credit?

Robert Grieg-Gran avatar
Written by Robert Grieg-Gran
Updated over a week ago

Are oven temperatures for conventional or fan ovens?

Robert Grieg-Gran avatar
Written by Robert Grieg-Gran
Updated over a week ago

What should I do when the box arrives?

Robert Grieg-Gran avatar
Written by Robert Grieg-Gran
Updated over a week ago

What do I do with the ice packs?

Robert Grieg-Gran avatar
Written by Robert Grieg-Gran
Updated over a week ago