When you receive your delivery
- How to report an issue?
- Recipe feedback
- Reporting a missing item from your box
- Are oven temperatures for conventional or fan ovens?
- What to do if your recipe booklet is missing?
- What should I do when the box arrives?
Making account changes
- Updating contact preferences
- How do I cancel / close my account?
- How do I update my payment details?
- How do I change my delivery day?
- How can I change my address?
- How do I change the number of meals I receive or number of people I am cooking for?
Delivery Information
Making order changes
- Cancelling a box after the deadline
- How can I get a one off order?
- How do I cancel a delivery?
- Changing delivery address after the deadline
- How to order varying portions in your box
- How do I change my recipes?