My Account

When you receive your delivery

• Recipe feedback
• Have an issue with your delivery? - the quickest way to get help
• Are oven temperatures for conventional or fan ovens?
• What to do if your recipe booklet is missing?
• What should I do when the box arrives?
• Where is my Tofu / Fish / Meat?

Making account changes

• Updating contact preferences
• How do I cancel / close my account?
• How do I update my payment details?
• How do I change my delivery day?
• How can I change my address?
• How do I change the number of meals I receive or number of people I am cooking for?

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Delivery Information

• When should I expect my box to arrive?
• Will I still get my box if payment was unsuccessful?
• Recipes
• How to know if I have credit or a discount on my account?
• Do I have to get a box every week?

Making order changes

• Mindful Chef Fruit Boxes
• Cancelling a box after the deadline
• How can I get a one off order?
• How do I cancel a delivery?
• Changing delivery address after the deadline
• How to order varying portions in your box

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