Ordering frozen products through my account

• Can I order frozen on the app?
• Can I cancel or edit a frozen order on my account?
• How will I be charged for my frozen order?
• Can I order for friends and family?
• Can I add frozen items to my fresh box if scheduled for the same day?
• How will my voucher, discount or credit work on my Mindful Chef account?

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When you receive your delivery

• What should I do when the box arrives?
• Where is my Tofu / Fish / Meat?
• What to do if your recipe booklet is missing?
• Recipe feedback
• Are oven temperatures for conventional or fan ovens?
• Have an issue with your recipe box? - the quickest way to get help

Making account changes

• Cut off for changes
• How to change my order preferences?
• Do I have to get a recipe box every week?
• How can I add more meals to my recipe box?
• How do I change the number of meals I receive or number of people I am cooking for?
• How to know if I have credit or a discount on my account?

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Delivery Information

• When should I expect my box to arrive?
• Will I still get my recipe box if payment was unsuccessful?

Making order changes

• How do I change the meals in my recipe box?
• How can I get a one-off recipe box?
• How do I cancel a recipe box delivery?
• Is there a deadline for my recipe box order?
• Cancelling a recipe box after the deadline
• Can I edit my recipe box after the deadline has passed?

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