How do I report an issue with my Ready to Go order?

 The easiest way to manage your account is by downloading the Mindful Chef app, available now on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

 

Everything you need to manage your orders is available in your Mindful Chef account. Simply log in and click 'your orders' to get started:

 

Screenshot_2022-12-29_at_14.53.53.png

 

Click 'Past orders' to view a record of your previous deliveries. Click 'Report an issue', or to view a detailed order summary, click the arrow (circled in red):

 

Screenshot_2022-12-29_at_16.38.27.png

 

You'll be taken to your order summary, as below:

 

Screenshot_2022-12-29_at_16.47.34.png

 

To get in touch about your Ready to Go delivery (missing or damaged items, box not delivered, etc.), click 'Report issue with this box' and follow the prompts:

 

Screenshot_2022-12-29_at_17.27.13.png

 

We'll send you an automatic email to confirm the issue has been reported. This will immediately be shared with our customer care team who will be in touch to resolve the problem.

 

Need to make any changes to your Ready to Go order? Click here.

If you want to rate your recipes, click here!

 

 

As a young business, we really appreciate customer feedback, so if you want to leave recipe feedback for our chefs, please email our development team at kitchen@mindfulchef.com.

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Ordering Ready to Go

How do I report an issue with my Ready to Go order?

 The easiest way to manage your account is by downloading the Mindful Chef app, available now on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

 

Everything you need to manage your orders is available in your Mindful Chef account. Simply log in and click 'your orders' to get started:

 

Screenshot_2022-12-29_at_14.53.53.png

 

Click 'Past orders' to view a record of your previous deliveries. Click 'Report an issue', or to view a detailed order summary, click the arrow (circled in red):

 

Screenshot_2022-12-29_at_16.38.27.png

 

You'll be taken to your order summary, as below:

 

Screenshot_2022-12-29_at_16.47.34.png

 

To get in touch about your Ready to Go delivery (missing or damaged items, box not delivered, etc.), click 'Report issue with this box' and follow the prompts:

 

Screenshot_2022-12-29_at_17.27.13.png

 

We'll send you an automatic email to confirm the issue has been reported. This will immediately be shared with our customer care team who will be in touch to resolve the problem.

 

Need to make any changes to your Ready to Go order? Click here.

If you want to rate your recipes, click here!

 

 

As a young business, we really appreciate customer feedback, so if you want to leave recipe feedback for our chefs, please email our development team at kitchen@mindfulchef.com.

Was this article helpful?

9 out of 25 found this helpful