How do I report an issue with my Ready to Go order?

If you need to report a problem with your Ready to Go delivery (missing or damaged items, box not delivered, etc.), please follow these steps:

1. Log in to your account

2. Select the delivery from your calendar:

 

Screenshot_2022-03-02_at_16.56.20.png

 

3. Select 'Had an issue with this order?'

 

Screenshot_2022-03-02_at_16.55.45.png

 

4. Once selected, simply follow the prompts to report your issue

 

Screenshot_2022-03-02_at_16.56.48.png

 

5. Once you finish your report, we'll send you an automatic email to confirm the issue has been recorded. This will immediately be shared with our customer care team who will be in touch to resolve the problem.

 

As a young business, we really appreciate customer feedback, so if you want to leave recipe feedback for our chefs, please email our development team at kitchen@mindfulchef.com.

 

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Ordering Ready to Go

How do I report an issue with my Ready to Go order?

If you need to report a problem with your Ready to Go delivery (missing or damaged items, box not delivered, etc.), please follow these steps:

1. Log in to your account

2. Select the delivery from your calendar:

 

Screenshot_2022-03-02_at_16.56.20.png

 

3. Select 'Had an issue with this order?'

 

Screenshot_2022-03-02_at_16.55.45.png

 

4. Once selected, simply follow the prompts to report your issue

 

Screenshot_2022-03-02_at_16.56.48.png

 

5. Once you finish your report, we'll send you an automatic email to confirm the issue has been recorded. This will immediately be shared with our customer care team who will be in touch to resolve the problem.

 

As a young business, we really appreciate customer feedback, so if you want to leave recipe feedback for our chefs, please email our development team at kitchen@mindfulchef.com.

 

Was this article helpful?

9 out of 25 found this helpful