When should I expect my box to arrive?

Delivery will be made between 8am-7pm. You will receive an eta on the day of delivery, usually by 1pm.

You don't need to be in to receive the box - in fact, 99% of our customers aren't. Everything will be kept fresh and your box left in your designated safe place. 

For any customers receiving their boxes via DPD, we would highly recommend downloading the DPD app, here.

You will be able to write detailed instructions onto your 'profile' and take a picture of exactly where you would like your box to be left. This will then go straight to your driver's handheld device which they carry with them all the time.

You can also use the app to track your order once on its way, as well as receive further notifications closer to the time of delivery.

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8 out of 10 found this helpful

Delivery Information

When should I expect my box to arrive?

Delivery will be made between 8am-7pm. You will receive an eta on the day of delivery, usually by 1pm.

You don't need to be in to receive the box - in fact, 99% of our customers aren't. Everything will be kept fresh and your box left in your designated safe place. 

For any customers receiving their boxes via DPD, we would highly recommend downloading the DPD app, here.

You will be able to write detailed instructions onto your 'profile' and take a picture of exactly where you would like your box to be left. This will then go straight to your driver's handheld device which they carry with them all the time.

You can also use the app to track your order once on its way, as well as receive further notifications closer to the time of delivery.

Was this article helpful?

8 out of 10 found this helpful

When should I expect my box to arrive?

Delivery will be made between 8am-7pm. You will receive an eta on the day of delivery, usually by 1pm.

You don't need to be in to receive the box - in fact, 99% of our customers aren't. Everything will be kept fresh and your box left in your designated safe place. 

For any customers receiving their boxes via DPD, we would highly recommend downloading the DPD app, here.

You will be able to write detailed instructions onto your 'profile' and take a picture of exactly where you would like your box to be left. This will then go straight to your driver's handheld device which they carry with them all the time.

You can also use the app to track your order once on its way, as well as receive further notifications closer to the time of delivery.

Was this article helpful?

8 out of 10 found this helpful