How do I cancel a recipe box?

The easiest way to manage your account is on the Mindful Chef app, available on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

 

To skip a recipe box, sign in and select the order you'd like to cancel from your calendar:

 
Cancel_box.png
 
 

You'll be taken to your order summary. Hit 'skip this recipe box': 

 

Order_summary.png

 

 

You'll be asked if you're sure you'd like to skip your recipe box. Say yes and we'll cancel your box!

 

Are_you_sure.png

 

Once you've done this, you'll be redirected back to your calendar. You'll see the recipe box has disappeared. We'll also send an email confirming the box has been skipped.

 

Please note, only orange-coloured deliveries can be cancelled.
 
Our deadline is four days before delivery. When this passes, we'll order your ingredients, making sure everything is ready to deliver to you in tip-top condition! We can't edit or cancel an order once it's turned green in your calendar.
 
 

For how to cancel a Ready to Go order, please click here.

 

 

If you have any questions, just call our friendly Customer Care team on 020 3950 0455 or drop us a line at hello@mindfulchef.com

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Changing your Recipe Box orders

How do I cancel a recipe box?

The easiest way to manage your account is on the Mindful Chef app, available on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

 

To skip a recipe box, sign in and select the order you'd like to cancel from your calendar:

 
Cancel_box.png
 
 

You'll be taken to your order summary. Hit 'skip this recipe box': 

 

Order_summary.png

 

 

You'll be asked if you're sure you'd like to skip your recipe box. Say yes and we'll cancel your box!

 

Are_you_sure.png

 

Once you've done this, you'll be redirected back to your calendar. You'll see the recipe box has disappeared. We'll also send an email confirming the box has been skipped.

 

Please note, only orange-coloured deliveries can be cancelled.
 
Our deadline is four days before delivery. When this passes, we'll order your ingredients, making sure everything is ready to deliver to you in tip-top condition! We can't edit or cancel an order once it's turned green in your calendar.
 
 

For how to cancel a Ready to Go order, please click here.

 

 

If you have any questions, just call our friendly Customer Care team on 020 3950 0455 or drop us a line at hello@mindfulchef.com

Was this article helpful?

71 out of 186 found this helpful

How do I cancel a recipe box?

The easiest way to manage your account is on the Mindful Chef app, available on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

 

To skip a recipe box, sign in and select the order you'd like to cancel from your calendar:

 
Cancel_box.png
 
 

You'll be taken to your order summary. Hit 'skip this recipe box': 

 

Order_summary.png

 

 

You'll be asked if you're sure you'd like to skip your recipe box. Say yes and we'll cancel your box!

 

Are_you_sure.png

 

Once you've done this, you'll be redirected back to your calendar. You'll see the recipe box has disappeared. We'll also send an email confirming the box has been skipped.

 

Please note, only orange-coloured deliveries can be cancelled.
 
Our deadline is four days before delivery. When this passes, we'll order your ingredients, making sure everything is ready to deliver to you in tip-top condition! We can't edit or cancel an order once it's turned green in your calendar.
 
 

For how to cancel a Ready to Go order, please click here.

 

 

If you have any questions, just call our friendly Customer Care team on 020 3950 0455 or drop us a line at hello@mindfulchef.com

Was this article helpful?

71 out of 186 found this helpful