How do I cancel a recipe box delivery?

The easiest way to manage your account is by downloading the Mindful Chef app, available now on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

If you wish to skip an upcoming recipe box delivery, you can do so via your delivery calendar. Active deliveries will be shown in your calendar in orange as indicated in the example below.

 

Select the recipe box order that you would like to cancel (please note, only orange coloured deliveries can be cancelled): 

canc.png
 

You will be directed to see the details of this delivery. Just hit 'skip delivery': 

ski.png

 

As a reassurance, you will be asked if you are sure that you would like to skip this delivery, you just need to say yes to confirm this action: 

Screenshot_2020-07-18_at_18.01.42.png

 

Once you have done this, you will be redirected back to your calendar where you will see that the recipe box has disappeared: 

 

Screenshot_2020-07-18_at_18.01.50.png

 

You will also receive an email from us confirming this cancellation has been recorded.

Please remember our deadline for changing or cancelling your recipe boxes is midnight, four days before each scheduled delivery.

If you have any questions, just call our friendly Customer Service team on 020 3950 0455 or drop us a line at hello@mindfulchef.com

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Making order changes

How do I cancel a recipe box delivery?

The easiest way to manage your account is by downloading the Mindful Chef app, available now on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

If you wish to skip an upcoming recipe box delivery, you can do so via your delivery calendar. Active deliveries will be shown in your calendar in orange as indicated in the example below.

 

Select the recipe box order that you would like to cancel (please note, only orange coloured deliveries can be cancelled): 

canc.png
 

You will be directed to see the details of this delivery. Just hit 'skip delivery': 

ski.png

 

As a reassurance, you will be asked if you are sure that you would like to skip this delivery, you just need to say yes to confirm this action: 

Screenshot_2020-07-18_at_18.01.42.png

 

Once you have done this, you will be redirected back to your calendar where you will see that the recipe box has disappeared: 

 

Screenshot_2020-07-18_at_18.01.50.png

 

You will also receive an email from us confirming this cancellation has been recorded.

Please remember our deadline for changing or cancelling your recipe boxes is midnight, four days before each scheduled delivery.

If you have any questions, just call our friendly Customer Service team on 020 3950 0455 or drop us a line at hello@mindfulchef.com

Was this article helpful?

6 out of 26 found this helpful

How do I cancel a recipe box delivery?

The easiest way to manage your account is by downloading the Mindful Chef app, available now on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

If you wish to skip an upcoming recipe box delivery, you can do so via your delivery calendar. Active deliveries will be shown in your calendar in orange as indicated in the example below.

 

Select the recipe box order that you would like to cancel (please note, only orange coloured deliveries can be cancelled): 

canc.png
 

You will be directed to see the details of this delivery. Just hit 'skip delivery': 

ski.png

 

As a reassurance, you will be asked if you are sure that you would like to skip this delivery, you just need to say yes to confirm this action: 

Screenshot_2020-07-18_at_18.01.42.png

 

Once you have done this, you will be redirected back to your calendar where you will see that the recipe box has disappeared: 

 

Screenshot_2020-07-18_at_18.01.50.png

 

You will also receive an email from us confirming this cancellation has been recorded.

Please remember our deadline for changing or cancelling your recipe boxes is midnight, four days before each scheduled delivery.

If you have any questions, just call our friendly Customer Service team on 020 3950 0455 or drop us a line at hello@mindfulchef.com

Was this article helpful?

6 out of 26 found this helpful