Have an issue with your recipe box? - the quickest way to get help

The easiest way to manage your account is on the Mindful Chef app, available on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

 

Everything you need to manage your orders is available in your Mindful Chef account. Simply log in and click 'Your orders' to get started:

 

Screenshot_2022-12-29_at_14.53.53.png

 

Click 'Past orders' to view a record of your previous deliveries. Click 'Report an issue', or to view a detailed order summary, click the arrow (circled in red):

 

Screenshot_2022-12-30_at_15.08.45.png

 

You'll be taken to your order summary, as below:

 

Screenshot_2022-12-30_at_15.11.44.png

 

To get in touch about your Recipe Box (missing or damaged items, box not delivered, etc.), click 'Report issue with this box' and follow the prompts:

 

Screenshot_2022-12-29_at_17.27.13.png

 

We'll send you an automatic email to confirm the issue has been reported. This will immediately be shared with our customer care team who will be in touch to resolve the problem.

 

Need to make any changes to your Recipe box? Click here.

 

As a young business, we really appreciate customer feedback, so if you want to leave recipe feedback for our chefs, please email our development team at kitchen@mindfulchef.com

 

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Receiving your delivery

Have an issue with your recipe box? - the quickest way to get help

The easiest way to manage your account is on the Mindful Chef app, available on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

 

Everything you need to manage your orders is available in your Mindful Chef account. Simply log in and click 'Your orders' to get started:

 

Screenshot_2022-12-29_at_14.53.53.png

 

Click 'Past orders' to view a record of your previous deliveries. Click 'Report an issue', or to view a detailed order summary, click the arrow (circled in red):

 

Screenshot_2022-12-30_at_15.08.45.png

 

You'll be taken to your order summary, as below:

 

Screenshot_2022-12-30_at_15.11.44.png

 

To get in touch about your Recipe Box (missing or damaged items, box not delivered, etc.), click 'Report issue with this box' and follow the prompts:

 

Screenshot_2022-12-29_at_17.27.13.png

 

We'll send you an automatic email to confirm the issue has been reported. This will immediately be shared with our customer care team who will be in touch to resolve the problem.

 

Need to make any changes to your Recipe box? Click here.

 

As a young business, we really appreciate customer feedback, so if you want to leave recipe feedback for our chefs, please email our development team at kitchen@mindfulchef.com

 

Was this article helpful?

69 out of 193 found this helpful

Have an issue with your recipe box? - the quickest way to get help

The easiest way to manage your account is on the Mindful Chef app, available on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

 

Everything you need to manage your orders is available in your Mindful Chef account. Simply log in and click 'Your orders' to get started:

 

Screenshot_2022-12-29_at_14.53.53.png

 

Click 'Past orders' to view a record of your previous deliveries. Click 'Report an issue', or to view a detailed order summary, click the arrow (circled in red):

 

Screenshot_2022-12-30_at_15.08.45.png

 

You'll be taken to your order summary, as below:

 

Screenshot_2022-12-30_at_15.11.44.png

 

To get in touch about your Recipe Box (missing or damaged items, box not delivered, etc.), click 'Report issue with this box' and follow the prompts:

 

Screenshot_2022-12-29_at_17.27.13.png

 

We'll send you an automatic email to confirm the issue has been reported. This will immediately be shared with our customer care team who will be in touch to resolve the problem.

 

Need to make any changes to your Recipe box? Click here.

 

As a young business, we really appreciate customer feedback, so if you want to leave recipe feedback for our chefs, please email our development team at kitchen@mindfulchef.com

 

Was this article helpful?

69 out of 193 found this helpful