Everything you need to manage your orders is available in your Mindful Chef account.
Simply log in and you'll see your most recent order in your account as well as a link to 'VIEW ALL PAST ORDERS':
You can also hover over 'YOUR ORDERS' at the top of the page and click 'Past orders':
Find the order and click 'REPORT AN ISSUE' to get started. You can also view a detailed order summary by clicking the arrow on the right:
You'll be taken to your order summary. To get in touch about your Recipe Box (missing or damaged items, box not delivered, etc.), click 'REPORT AN ISSUE WITH THIS BOX'
Next, simply follow the prompts to report your issue:
We'll send you an automatic email to confirm the issue has been reported. This will immediately be shared with our customer care team who will be in touch to resolve the problem.
Need to make any changes to your Recipe box? Click here.
As a young business, we really appreciate customer feedback, so if you want to leave recipe feedback for our chefs, please email our development team at firstname.lastname@example.org
The easiest way to manage your account is on the Mindful Chef app, available on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.