Have an issue with your recipe box? - the quickest way to get help

Everything you need to manage your orders is available in your Mindful Chef account.

 

Simply log in and you'll see your most recent order in your account as well as a link to 'VIEW ALL PAST ORDERS': 

Screenshot_2023-02-17_at_15.27.22.png

 

You can also hover over 'YOUR ORDERS' at the top of the page and click 'Past orders':

Screenshot_2023-02-17_at_15.27.41.png

 

Find the order and click 'REPORT AN ISSUE' to get started. You can also view a detailed order summary by clicking the arrow on the right:

 

Screenshot_2023-02-17_at_15.27.22.png

 

You'll be taken to your order summary. To get in touch about your Recipe Box (missing or damaged items, box not delivered, etc.), click 'REPORT AN ISSUE WITH THIS BOX'

Screenshot_2022-12-30_at_15.11.44.png

 

Next, simply follow the prompts to report your issue:

Screenshot_2023-02-17_at_16.08.39.png

 

We'll send you an automatic email to confirm the issue has been reported. This will immediately be shared with our customer care team who will be in touch to resolve the problem.

 

Need to make any changes to your Recipe box? Click here.

 

As a young business, we really appreciate customer feedback, so if you want to leave recipe feedback for our chefs, please email our development team at kitchen@mindfulchef.com

 

The easiest way to manage your account is on the Mindful Chef app, available on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

Was this article helpful?

69 out of 193 found this helpful

Receiving your delivery

Have an issue with your recipe box? - the quickest way to get help

Everything you need to manage your orders is available in your Mindful Chef account.

 

Simply log in and you'll see your most recent order in your account as well as a link to 'VIEW ALL PAST ORDERS': 

Screenshot_2023-02-17_at_15.27.22.png

 

You can also hover over 'YOUR ORDERS' at the top of the page and click 'Past orders':

Screenshot_2023-02-17_at_15.27.41.png

 

Find the order and click 'REPORT AN ISSUE' to get started. You can also view a detailed order summary by clicking the arrow on the right:

 

Screenshot_2023-02-17_at_15.27.22.png

 

You'll be taken to your order summary. To get in touch about your Recipe Box (missing or damaged items, box not delivered, etc.), click 'REPORT AN ISSUE WITH THIS BOX'

Screenshot_2022-12-30_at_15.11.44.png

 

Next, simply follow the prompts to report your issue:

Screenshot_2023-02-17_at_16.08.39.png

 

We'll send you an automatic email to confirm the issue has been reported. This will immediately be shared with our customer care team who will be in touch to resolve the problem.

 

Need to make any changes to your Recipe box? Click here.

 

As a young business, we really appreciate customer feedback, so if you want to leave recipe feedback for our chefs, please email our development team at kitchen@mindfulchef.com

 

The easiest way to manage your account is on the Mindful Chef app, available on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

Was this article helpful?

69 out of 193 found this helpful

Have an issue with your recipe box? - the quickest way to get help

Everything you need to manage your orders is available in your Mindful Chef account.

 

Simply log in and you'll see your most recent order in your account as well as a link to 'VIEW ALL PAST ORDERS': 

Screenshot_2023-02-17_at_15.27.22.png

 

You can also hover over 'YOUR ORDERS' at the top of the page and click 'Past orders':

Screenshot_2023-02-17_at_15.27.41.png

 

Find the order and click 'REPORT AN ISSUE' to get started. You can also view a detailed order summary by clicking the arrow on the right:

 

Screenshot_2023-02-17_at_15.27.22.png

 

You'll be taken to your order summary. To get in touch about your Recipe Box (missing or damaged items, box not delivered, etc.), click 'REPORT AN ISSUE WITH THIS BOX'

Screenshot_2022-12-30_at_15.11.44.png

 

Next, simply follow the prompts to report your issue:

Screenshot_2023-02-17_at_16.08.39.png

 

We'll send you an automatic email to confirm the issue has been reported. This will immediately be shared with our customer care team who will be in touch to resolve the problem.

 

Need to make any changes to your Recipe box? Click here.

 

As a young business, we really appreciate customer feedback, so if you want to leave recipe feedback for our chefs, please email our development team at kitchen@mindfulchef.com

 

The easiest way to manage your account is on the Mindful Chef app, available on Google Play or Apple Store. Alternatively, you can use our mobile or desktop site.

Was this article helpful?

69 out of 193 found this helpful