Have an issue with your delivery? - the quickest way to get help

If you discover an ingredient is missing from you recipe box please follow these steps:

1. Log in to your account

2. Select the delivery in your calendar that is missing an item: 

3. Select 'had an issue with this box':

4. Once selected, just simply follow the instructions:

You will need to choose the meal which the item is missing from: 

and finally the missing item: 

5. Once you finish your report, we will send you an automatic email to confirm the issue has been reported. This will immediately be shared with our customer care team who will be in touch to resolve the problem