How do I cancel my subscription? – Mindful Chef

How do I cancel my subscription?

If you've had a problem with your box or the service, please get in touch with the team and we'll do our very best to fix the problem - we don't want any customer leaving Mindful Chef with a negative experience.

You can skip deliveries if you're going away for a short period of time, or change to fortnightly or deliveries every 3 or 4 weeks if you'd simply like to change your schedule.

If you'd like to cancel the subscription instead, sign in to your account and head to 'preferences':

Screenshot_2023-02-17_at_15.12.10.png

Scroll to the bottom of the page and click 'AMEND SUBSCRIPTION':

Screenshot_2022-12-29_at_16.21.59.png

Please make sure to answer the prompts to help us understand why you're cancelling and register any feedback you may have. Click 'Confirm Cancellation' to save your changes:

Screenshot_2022-12-29_at_16.24.16.png

Once completed, we'll send you an email confirming your subscription has been cancelled. Any future orders that haven't yet been processed will be cancelled.

You'll see a banner saying 'SUBSCRIPTION DEACTIVATED' after your changes have been saved.

It's easy to reactivate at any time - we'd love to see you back soon! Simply click 'RESTART SUBSCIPTION' to resume your deliveries:

Please note that we're unable to cancel any upcoming orders if your deadline has already passed, as we'll have processed your order with our suppliers.

If you've had less than 4 Mindful Chef deliveries, you'll be asked to get in touch with us to help manage your account.

Any questions about this, or if you wish to make a request for your personal data to be erased, please call our friendly Customer Care team on 020 3950 0455 or drop us a line at hello@mindfulchef.com

For more information on the data that we process please consult our privacy policy available on our website: https://www.mindfulchef.com/info/privacy-policy

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Changing recipe box preferences

Changing recipe box preferences

How can I change my recipe preferences?

How do I cancel my subscription?

How do I cancel my subscription?

If you've had a problem with your box or the service, please get in touch with the team and we'll do our very best to fix the problem - we don't want any customer leaving Mindful Chef with a negative experience.

You can skip deliveries if you're going away for a short period of time, or change to fortnightly or deliveries every 3 or 4 weeks if you'd simply like to change your schedule.

If you'd like to cancel the subscription instead, sign in to your account and head to 'preferences':

Screenshot_2023-02-17_at_15.12.10.png

Scroll to the bottom of the page and click 'AMEND SUBSCRIPTION':

Screenshot_2022-12-29_at_16.21.59.png

Please make sure to answer the prompts to help us understand why you're cancelling and register any feedback you may have. Click 'Confirm Cancellation' to save your changes:

Once completed, we'll send you an email confirming your subscription has been cancelled. Any future orders that haven't yet been processed will be cancelled.

You'll see a banner saying 'SUBSCRIPTION DEACTIVATED' after your changes have been saved.

It's easy to reactivate at any time - we'd love to see you back soon! Simply click 'RESTART SUBSCIPTION' to resume your deliveries:

Please note that we're unable to cancel any upcoming orders if your deadline has already passed, as we'll have processed your order with our suppliers.

If you've had less than 4 Mindful Chef deliveries, you'll be asked to get in touch with us to help manage your account.

Any questions about this, or if you wish to make a request for your personal data to be erased, please call our friendly Customer Care team on 020 3950 0455 or drop us a line at hello@mindfulchef.com

For more information on the data that we process please consult our privacy policy available on our website: https://www.mindfulchef.com/info/privacy-policy

Was this article helpful?

372 out of 950 found this helpful

How do I change the number of meals I receive or number of people I am cooking for?

How can I get more than one box delivered weekly?

How to get deliveries once or twice a month only?

How do I change my recipe box delivery day?

Can I mix my proteins and get both meat and vegan options?

Reactivate your account

How do I cancel my subscription?

If you've had a problem with your box or the service, please get in touch with the team and we'll do our very best to fix the problem - we don't want any customer leaving Mindful Chef with a negative experience.

You can skip deliveries if you're going away for a short period of time, or change to fortnightly or deliveries every 3 or 4 weeks if you'd simply like to change your schedule.

If you'd like to cancel the subscription instead, sign in to your account and head to 'preferences':

Screenshot_2023-02-17_at_15.12.10.png

Scroll to the bottom of the page and click 'AMEND SUBSCRIPTION':

Screenshot_2022-12-29_at_16.21.59.png

Please make sure to answer the prompts to help us understand why you're cancelling and register any feedback you may have. Click 'Confirm Cancellation' to save your changes:

Screenshot_2022-12-29_at_16.24.16.png

Once completed, we'll send you an email confirming your subscription has been cancelled. Any future orders that haven't yet been processed will be cancelled.

You'll see a banner saying 'SUBSCRIPTION DEACTIVATED' after your changes have been saved.

It's easy to reactivate at any time - we'd love to see you back soon! Simply click 'RESTART SUBSCIPTION' to resume your deliveries:

Please note that we're unable to cancel any upcoming orders if your deadline has already passed, as we'll have processed your order with our suppliers.

If you've had less than 4 Mindful Chef deliveries, you'll be asked to get in touch with us to help manage your account.

Any questions about this, or if you wish to make a request for your personal data to be erased, please call our friendly Customer Care team on 020 3950 0455 or drop us a line at hello@mindfulchef.com

For more information on the data that we process please consult our privacy policy available on our website: https://www.mindfulchef.com/info/privacy-policy

Was this article helpful?

372 out of 950 found this helpful

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