How do I cancel / close my account?

We're very sorry you'd like to close your account.

If you've had a problem with your box or the service, please get in touch with the team and we'll do our very best to fix the problem - we don't want any customer leaving Mindful Chef with a negative experience.

You can skip deliveries if you are going away for a short period of time, or change to fortnightly or deliveries every 3 or 4 weeks if you'd simply like to amend your schedule.
 
If you just want to close your account that's okay too and this article explains how.

Simply head to 'Preferences', scroll to the bottom of the page, click 'Amend subscription' and follow the prompts. Once done, you'll receive an email confirming this has been saved.

No further deliveries or charges will be due, but it's easy to reactivate - we'd love to see you back soon!

 

Sign in to your account and click 'Preferences':

Screenshot_2021-11-18_at_16.27.55.png

 

Scroll down to the bottom of the page and click 'Amend Subscription' (purple box):

Screenshot_2021-11-18_at_16.28.36.png

Please make sure to answer the prompts to register your feedback, then click 'Cancel Subscription' at the end.

You'll see an orange banner saying 'Subscription deactivated' after you've successfully cancelled it and will receive a confirmation email.

 

Any scheduled orders that haven't been processed will be cancelled if you cancel your subscription. 

Please note that we're unable to cancel any upcoming orders if your deadline has already passed, as the order will already have been processed.

 

If you've had less than 2 Mindful Chef deliveries, you'll be asked to get in touch with us to help manage your account.

 

Any questions about this, or if you wish to make a request for your personal data to be erased, please call our friendly Customer Care team on 020 3950 0455 or drop us a line at hello@mindfulchef.com

 

For more information on the data that we process please consult our privacy policy available on our website: https://www.mindfulchef.com/info/privacy-policy

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Changing recipe box preferences

How do I cancel / close my account?

We're very sorry you'd like to close your account.

If you've had a problem with your box or the service, please get in touch with the team and we'll do our very best to fix the problem - we don't want any customer leaving Mindful Chef with a negative experience.

You can skip deliveries if you are going away for a short period of time, or change to fortnightly or deliveries every 3 or 4 weeks if you'd simply like to amend your schedule.
 
If you just want to close your account that's okay too and this article explains how.

Simply head to 'Preferences', scroll to the bottom of the page, click 'Amend subscription' and follow the prompts. Once done, you'll receive an email confirming this has been saved.

No further deliveries or charges will be due, but it's easy to reactivate - we'd love to see you back soon!

 

Sign in to your account and click 'Preferences':

Screenshot_2021-11-18_at_16.27.55.png

 

Scroll down to the bottom of the page and click 'Amend Subscription' (purple box):

Screenshot_2021-11-18_at_16.28.36.png

Please make sure to answer the prompts to register your feedback, then click 'Cancel Subscription' at the end.

You'll see an orange banner saying 'Subscription deactivated' after you've successfully cancelled it and will receive a confirmation email.

 

Any scheduled orders that haven't been processed will be cancelled if you cancel your subscription. 

Please note that we're unable to cancel any upcoming orders if your deadline has already passed, as the order will already have been processed.

 

If you've had less than 2 Mindful Chef deliveries, you'll be asked to get in touch with us to help manage your account.

 

Any questions about this, or if you wish to make a request for your personal data to be erased, please call our friendly Customer Care team on 020 3950 0455 or drop us a line at hello@mindfulchef.com

 

For more information on the data that we process please consult our privacy policy available on our website: https://www.mindfulchef.com/info/privacy-policy

Was this article helpful?

371 out of 949 found this helpful

How do I cancel / close my account?

We're very sorry you'd like to close your account.

If you've had a problem with your box or the service, please get in touch with the team and we'll do our very best to fix the problem - we don't want any customer leaving Mindful Chef with a negative experience.

You can skip deliveries if you are going away for a short period of time, or change to fortnightly or deliveries every 3 or 4 weeks if you'd simply like to amend your schedule.
 
If you just want to close your account that's okay too and this article explains how.

Simply head to 'Preferences', scroll to the bottom of the page, click 'Amend subscription' and follow the prompts. Once done, you'll receive an email confirming this has been saved.

No further deliveries or charges will be due, but it's easy to reactivate - we'd love to see you back soon!

 

Sign in to your account and click 'Preferences':

Screenshot_2021-11-18_at_16.27.55.png

 

Scroll down to the bottom of the page and click 'Amend Subscription' (purple box):

Screenshot_2021-11-18_at_16.28.36.png

Please make sure to answer the prompts to register your feedback, then click 'Cancel Subscription' at the end.

You'll see an orange banner saying 'Subscription deactivated' after you've successfully cancelled it and will receive a confirmation email.

 

Any scheduled orders that haven't been processed will be cancelled if you cancel your subscription. 

Please note that we're unable to cancel any upcoming orders if your deadline has already passed, as the order will already have been processed.

 

If you've had less than 2 Mindful Chef deliveries, you'll be asked to get in touch with us to help manage your account.

 

Any questions about this, or if you wish to make a request for your personal data to be erased, please call our friendly Customer Care team on 020 3950 0455 or drop us a line at hello@mindfulchef.com

 

For more information on the data that we process please consult our privacy policy available on our website: https://www.mindfulchef.com/info/privacy-policy

Was this article helpful?

371 out of 949 found this helpful