Delivery will be made between 8am-7pm. You will receive an eta on the day of delivery, usually by 1pm.
You don't need to be in to receive the box - in fact, 99% of our customers aren't. Everything will be kept fresh and your box left in your designated safe place.
We would highly recommend downloading the DPD app. You will be able to write the instructions onto your 'profile' and take a picture of exactly where you would like your box to be left.
This will then go straight to the driver's handheld device which they carry with them all the time.
Your meat, fish, tofu and other chilled items are actually packed separately from the brown bags, inside the insulated bag with the ice packs to keep it cool. There's also a big sticker on the seal that says "chilled products enclosed" so please unpack this before popping your packaging into the recycling.