You don't need to be in to receive the box - in fact, 99% of our customers aren't. Everything will be kept fresh and your box left in your designated safe place.
You'll receive your box on your chosen delivery day between 8am-7pm. DPD will send an eta on the day of your delivery, either by text or email (depending on your provided contact details).
We'd highly recommend downloading the DPD app to track your delivery status.
You'll be able to write the instructions onto your 'profile' and take a picture of exactly where you'd like your box to be left. This will then go straight to the driver's handheld device which they carry with them all the time.
Your meat, fish, tofu and other chilled items are packed separately from the brown bags, inside a cool box with ice packs to keep everything cool. Please make sure to unpack this before popping your packaging into the recycling.
To find out more about the DPD app, click on the image below.