Orders can be cancelled via the delivery calendar in your account. Please note that this must be done by midnight 4 days before the delivery day, before we process the order.
Click here for how to cancel an order, and click here for further help managing your account.
Sadly we cannot cancel your order if you change your mind after this deadline, as the contents of our products contain fresh and perishable food.
For the same reason, we cannot accept returns.
In a case where you may be unable to make use of the meals, we suggest that perhaps you donate the meals to a neighbour or friend in order to avoid any potential food waste.
Drop us a line at firstname.lastname@example.org if you have any questions at all.
Looking for how to return your insulation to us? Click here!