You will receive your box on your chosen delivery day between 8am-7pm. You will receive an eta on the day of the morning of your delivery either by text or email (depending on your contact preferences) .
You don't need to be in to receive the box - in fact 99% of our customers aren't. Everything will be kept fresh and your box left in your designated safe place.
Following the delivery you will receive a text or email confirming that your box has been safely delivered.
For any customers receiving their boxes via DPD we would highly recommend downloading the DPD app. You will be able to write the instructions onto your 'profile' and take a picture of exactly where you would like your box to be left.
This will then go straight to the drivers hand held device which they carry with them all the time.
Click here to find out how to change your delivery day.