Our customer's health and wellness are our top priority and when so many people are being asked to self isolate we don't think it's right to ask them to leave the house to make returns. As such we are are no longer operating our returns service.

Here are 3 things you can do with your insulation: 

  1. Store it and send back when we're back up and running.
  2. Insulate your shed / garden house. 
  3. Make a lovely bed for your pet 

We are indeed very mindful of the packaging and are investing heavily in this as well as working closely with our small British suppliers. It is a fine balance between reducing packaging yet ensuring it stays fresh in transit - we are carrying out many tests with materials made from corn starch, natureflex and seaweed.

It's business as usual for us, so please reach out if you have any queries all concerns. We are here to help! Please head to our blog to find out more on our efforts to continue to provide a reliable service.

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