How we can support you at this time?
✅ Mindful Chef will continue to deliver 7 days a week nationwide
✅Our range of frozen ready meals can be ordered for next day delivery from the Mindful Chef shop. Our shop also offers a range of nutritious frozen fruit and veg smoothie mixes.
✅No signature required - your Mindful Chef box can be left on your doorstep or in your designated safe place
✅We have introduced a number of additional safety checks to ensure the safety of our customers and team
Supporting our Suppliers
Our mission is to make healthy eating easy and at this time we know it’s more important than ever that we provide you with everything you need to prepare a nutritious meal. We’re working hard with our local suppliers to ensure we can continue supply as demand increases and have also been stocking up on our frozen meals and smoothies.
Prioritising Food Safety
The NHS has stated that it is very unlikely that COVID-19 can be spread through food, but we are still taking additional precautions. To give you some reassurance, here is a little more on our food safety practices:
- We operate from a BRC AA rated facility (certified by the British Retail Consortium - we have the highest possible rating for our food safety standards)
- Supervisors are screening all workers and sending them home on paid leave if they have any relating symptoms
- We have increased levels of health surveillance across our business and our supply network
- Introduced additional sanitisation processes in all areas of the business
- All non-essential team members are now working remotely as a precautionary measure
Communicating with our couriers
We are working closely with our courier partners to ensure the same high level of food safety is replicated, as well as the safety of the delivery drivers and our customers. The drivers can leave your box on the doorstep or in your designated safe place if you are feeling unwell or self-isolating.
Throughout this time, rest assured the safety of our team and customers remain our number one priority. We will be sure you keep you posted with any further updates.
Remember our customer care team are still working their usual hours (9 am to 6 pm 7 days a week) and are contactable via email and phone.
It's so important in times like these that communities come together and support one another. Stay safe everyone 💚